Hospitality is the relationship between a guest and a host, where the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers.
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and drink service, event planning, theme parks, and transportation. It includes hotels, workspaces, restaurants, and bars.
In terms of a flexible workspace, hospitality is the ability to make guests, members, and clients feel welcome. In the coworking space industry hospitality may refer to the services provided to members, as well as the treatment from the staff that helps keep members feel happy and makes them a part of your community.
