---
title: Configure a Bluetooth Headset to a Cisco 8861 Series Phone
description: This article provides instructions on how to connect a Bluetooth headset to your Cisco Phone 8861 Series Phone.
url: "https://westquayoffices.com/knowledge-base-article/configure-a-bluetooth-headset-to-a-cisco-8861-series-phone/"
updated: "2024-02-19"
category: Private Offices
tags:
  - bluetooth
  - cisco 8800
  - headphone
  - headset
  - phone
  - telephone
  - voip
---

# Configure a Bluetooth Headset to a Cisco 8861 Series Phone

This article provides instructions on how to connect a Bluetooth headset to your Cisco Phone 8861 Series phone.

##### Cisco 8861 vs 9565

Cisco 8861 phones allow you to connect your Bluetooth headset to your desktop phone. Your desks come with Cisco 9565 IP phones, which do not allow you to pair wireless headsets. You will need to upgrade your phone to Cisco 8861 for a small monthly fee to use this function. Learn more by [visiting our VoIP pages](https://westquayoffices.com/voip-phone-services/).

![Cisco 8861 VoIP Phone](https://cdn.westquayoffices.com/images/cisco886-768x630.jpg)

## Configure the Bluetooth Settings on Your IP Phone

1. Press the **Applications**  (gear icon) button.
2. Use the navigation buttons to select **Bluetooth** .
3. Press the left or right button to toggle the Bluetooth setting to **On** .
4. Press the left or right button to choose the preferred Bluetooth mode. The options are:
   - **Phone** - Your Cisco phone pairs with a Bluetooth headset. Choose this option if you will not use the Cisco phone with a Bluetooth-enabled mobile phone.
   - **Handsfree** - Your Cisco phone will operate as a handsfree device with a Bluetooth-enabled mobile phone.
   - **Both** - Your Cisco phone uses a Bluetooth headset or operates with a Bluetooth-enabled mobile phone. Your phone will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone).
5. Press the **Set** softkey to save the Bluetooth settings.

##### Note

If you are prompted by the sign-in form, enter the admin password of your IP phone, then press the **sign-in** softkey. Your IP phone will reboot as it applies the configuration settings.

## Pair a Bluetooth Device to Your IP Phone

1. Turn the Bluetooth headset on or enable Bluetooth on your mobile device to make it available for pairing.
2. Press the **Applications** (gear icon) button on the Cisco phone.
3. Use the navigation buttons to select **Bluetooth** .
4. Press the **Scan** softkey to search for available Bluetooth devices. The Cisco phone will start scanning for available Bluetooth devices. All detected Bluetooth devices will be displayed afterwards.
5. Select **Devices** .
6. Press the up or down button navigation buttons to choose your preferred Bluetooth device, and then press the **Connect** softkey. Once the Bluetooth device has been paired, a **checkmark** symbol will be displayed next to the configured device.
7. Press the **Back **button on your Cisco phone to go back to the Bluetooth settings screen.
8. Press the **Set** softkey to save the configured Bluetooth device.

## Disconnect or Remove a Bluetooth Device from Your IP Phone

1. Press the **Applications** (gear icon) button on the Cisco phone.
2. Use the navigation buttons to select **Bluetooth** .
3. Select **Devices** .
4. To disconnect a paired Bluetooth device, press the **Disconnect** softkey.
5. To remove a Bluetooth device from the list, press the **Option** softkey.
6. Select **Delete**, and then press the **Select** softkey.
7. Once prompted by the Delete accessory notification message, press the **Delete** softkey.