---
title: "How to Use Wi-Fi Calling on Your Smartphone When in West Quay Offices?"
description: "Enhance connectivity at West Quay Offices with Wi-Fi calling—automatically switch to Wi-Fi for clearer calls, even in low signal areas!"
url: "https://westquayoffices.com/knowledge-base-article/how-to-use-wi-fi-calling-on-your-smartphone-when-in-west-quay-offices/"
updated: "2025-02-03"
category: "Internet & WIFI"
tags:
  - business communication
  - cell phone
  - communication technology
  - communication tools
  - digital communication
  - efficiency in communication
  - improve communication
  - mobile calls
  - mobile connectivity
  - mobile phone
  - office communication
  - phone
  - phone settings
  - poor cell service
  - signal issues
  - telecommunications
  - telephone
  - telephony solutions
  - "wi-fi"
  - "wi-fi calling"
  - wifi
---

# How to Use Wi-Fi Calling on Your Smartphone When in West Quay Offices?

Are you struggling to find a signal in West Quay Offices? Or is your phone conversation getting cut off during calls? Here’s how to get clearer chats.

While our offices are equipped with cell phone signal boosters, there may still be some dead spots around. Crackly audio and dropouts may happen sometimes. But there is a great solution that will fix that issue. **Wi-Fi calling** enables your phone to automatically switch to Wi-Fi to make or take calls when cell service is poor. And we have great ultra-fast Wi-Fi coverage in our West Quay Offices.

##### About Wi-Fi Calling

Wi-Fi calling is a simple toggle built into most smartphones. It can improve call quality, but Wi-Fi calling can also extend your phone’s battery life, as weak cell signals cause your phone to use more power to boost the connection. Wi-Fi calling is generally free for Canadian carrier operators. You can check the links below to learn more about your carrier.

## How to Turn on Wi-Fi Calling:

### IPhones

Wi-Fi calling is available on the iPhone 5c (2013) and later. However, your carrier must also support it. Apple lists wireless carriers and the features they support [here](https://support.apple.com/en-us/HT204039).

1. Go to **Settings**, **Phone**, and tap on **Wi-Fi Calling**.
2. Toggle on **Wi-Fi Calling** **on this iPhone**.
3. When it is available, you will see Wi-Fi next to your carrier’s name in the status bar of your iPhone.

![How to Use Wi-Fi Calling on Your Smartphone when in West Quay Offices?](https://cdn.westquayoffices.com/images/how-to-use-wi-fi-calling-on-your-smartphone-when-in-west-quay-offices-400x809.png)

You can also set up Wi-Fi calling on an iPad, iPod Touch, or Mac by connecting them through your iPhone. Here’s how:

1. On your iPhone, go to **Settings**, **Phone**, and tap on **Wi-Fi Calling**.
2. Toggle on **Add Wi-Fi Calling for Other Devices**.
3. Go to **Settings**, **Phone**, and tap on **Calls on Other Devices**.
4. Toggle on **Allow Calls on Other Devices** and then toggle on any listed device below that you want to make Wi-Fi calls on.
5. If it’s an iPad or iPod Touch you connected, go to **Settings**, **FaceTime** on that device, and toggle on **Calls From iPhone**.
6. If it’s a Mac, open the FaceTime app and click **FaceTime**, **Preferences**, and toggle on **Calls from the iPhone**.

*You can also find more information on the [Apple website](https://support.apple.com/en-ca/HT203032).*

### Android Phones

The steps may differ slightly depending on the manufacturer of your Android phone and your carrier. Here’s how to do it on [Google Pixel phones](https://www.wired.com/story/best-google-pixel-phone/):

1. Go to **Settings**, **Network and Internet**, and **SIMS**.
2. Look for a Wi-Fi calling option, tap on it, then toggle on **Use Wi-Fi Calling**.
3. When it is available, you will see **Wi-Fi Calling** next to your carrier’s name in the expanded notification shade on your phone.

*You can also find more information on the Google[website](https://support.google.com/fi/answer/6157793?hl=en#zippy=).*

Some Android devices, like [Samsung phones](https://www.wired.com/gallery/best-android-phones/), have this setting hidden in the Phone app. Here's how to find it:

1. Open the **Phone** app, tap the triple-dot icon at the top right, and tap **Settings**.
2. If you see an option for **Wi-Fi Calling**, tap it and toggle it on. 
3. If you don't see the **Wi-Fi Calling** option in **Settings**, look for **Calls** or **Calling Accounts** and then tap on your **SIM card** (your carrier name will be next to it).
4. When it is available, you will see **Wi-Fi Calling** next to your carrier’s name in the expanded notification shade on your phone.

![how to use wi fi calling on your smartphone in West Quay Offices](https://cdn.westquayoffices.com/images/how-to-use-wi-fi-calling-on-your-smartphone.jpeg)
#image_title

### Samsung (Newer Models)

1. Select **Phone**.
2. Select the **menu** icon.
3. Select **Settings**.
4. Scroll down and select **Wi-Fi calling**.
5. Select **Click here to register for Wi-Fi calling** or to update your existing emergency address.
6. Enter your mobile phone number.
7. Select **Continue**.
8. You will receive a text message with a verification code. Enter the verification code and select **Continue**.
9. Select **Accept **and **Continue**.
10. Select the address fields (Address*, Apartment/Suite/Unit Number, etc.) to enter your emergency address.
11. Select **Submit**.
12. Wait while Wi-Fi calling activates.
13. Select **Return to Settings**.
14. Select the **Wi-Fi Calling** slider to turn on Wi-Fi Calling.

### Apple Watch

1. Select the **Watch** app on your iPhone.
2. Select** Cellular**.
3. Select the **i** icon.
4. Select **Manage Account**.
5. Select **Wi-Fi Calling**.
6. Select **Continue**.
7. Select **Enable**.
8. Review the Wi-Fi Calling Terms and Conditions.
9. Select **Accept and Continue**.
10. Select the address fields (e.g., Address 1, City, etc.) to enter your emergency address.
11. Select** Continue**.
12. Select **Confirm and Continue**.

### LG

1. Select **Settings**.
2. Select **Call**.
3. Select **Wi-Fi Calling**.
4. Select **Tap to set up Wi-Fi calling** or change your emergency address.
5. Enter your mobile phone number. Select **Continue**.
6. You will receive a text message with a verification code. Enter the verification code and select **Continue**.
7. Select **Accept **and **Continue**.
8. Select the address fields (Address*, Apartment/Suite/Unit Number, etc.) to enter your emergency address.
9. Select **Submit**.
10. Wait while Wi-Fi calling activates.
11. Select **Return to Settings**.
12. Select the **Wi-Fi Calling** slider to turn on Wi-Fi Calling.

### Google and Motorola

1. Select **Settings**.
2. Select **Network and Internet**.
3. Select **Mobile Network**.
4. Select **Advanced**.
5. Select **Wi-Fi Calling**.
6. Select the **Wi-Fi Calling slider** to turn on Wi-Fi Calling.
7. Enter your mobile phone number. Select **Continue**.
8. You will receive a text message with a verification code. Enter the verification code and select **Continue**.
9. Select **Accept **and **Continue**.
10. Select the address fields (Address*, Apartment/Suite/Unit Number, etc.) to enter your emergency address.
11. Select **Submit**.
12. Wait while Wi-Fi calling activates.
13. Select **Return to Settings**.
14. Select the **Wi-Fi Calling** slider to turn on Wi-Fi Calling.

### Huawei

1. Select **Settings**.
2. Select **Wireless and Networks**.
3. Select **Mobile Network**.
4. Select **Wi-Fi calling**.
5. Select **Wi-Fi Calling** to ON.
6. Enter your mobile phone number. Select **Continue**.
7. You will receive a text message with a verification code. Enter the verification code and select **Continue**.
8. Select **Accept **and **Continue**.
9. Select the address fields (Address*, Apartment/Suite/Unit Number, etc.) to enter your emergency address.
10. Select **Submit**.
11. Wait while Wi-Fi calling activates.
12. Select **Return to Settings**
13. Select the **Wi-Fi Calling **slider to turn on Wi-Fi Calling.

## Canadian Carriers and Wi-Fi Calling

You can find more information about Wi-Fi calling on your carrier's websites as well:

- [Bell](https://www.bell.ca/Mobility/Wi-Fi-Calling)
- [Telus Mobility](https://www.telus.com/en/support/article/wifi-calling-explained)
- [Rogers](https://www.rogers.com/support/mobility/wifi-calling-everything-you-need-to-know)
- [Freedom Mobile](https://www.freedommobile.ca/en-CA/support/what-is-wifi-calling?)
- [Shaw](https://support.shaw.ca/t5/mobile-articles/shaw-mobile-wifi-calling/ta-p/20380)

## What You Need to Know About Wi-Fi Calling

Wi-Fi calls are typically included in your existing voice call plan and count as regular calls. If you have limited minutes, Wi-Fi calls will likely count as part of your allowance.

One thing to note is that any long-distance or international charges you incur for voice calls are likely to apply to WiFi calls as well. As an alternative, try using the call (voice or video) function in internet-protocol messaging apps, such as [WhatsApp](https://whatsapp.com), [Telegram](https://telegram.org/), [Signal](https://signal.org/), [WeChat](https://www.wechat.com/), and FaceTime. You won't incur charges.

##### Tip

Carriers dictate precisely when your phone should switch to Wi-Fi calling, but this isn’t very consistent. If you find that your signal is just strong enough that Wi-Fi calling doesn’t kick in but it’s not good enough for clear calls, you can force it by turning Airplane Mode on and then toggling Wi-Fi back on. Just remember to turn airplane mode off again after the call.

You can also get one of our [VoIP plans](https://westquayoffices.com/voip-phone-services/) if you have a private office with us and get crystal-clear communications for your business.