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Lounge Area

Our unique, large and elegant lounge area is the heart of West Quay Offices.

This is the perfect solution for those who require a flexible workspace with comfortable open seating and access to shared amenities and vibrant common areas.

Simply grab your work essentials, pick a spot, and get started on doing some of your best work.

Lounge Area

Hot Desks

Grab a seat on our high desk, plug in your laptop and work in harmony.

Work Booths

Work Booths

Find your privacy and comfort in these large work booths.

Round Tables

Round Tables

For meetings, for working, these comfy roundtables can host many,

Kitchen Area

Fresh Bean Coffee

Good coffee is what keeps most of our brains fueled. And it is complimentary in West Quay Offices.

Kitchen Area

Kitchen Area

We offer you a full kitchen with dishwasher, microwave, fridge, ice machine, water filter, cold water and utensils. All at your service if you need.

Dining Area

Dining Area

Grab some snacks or enjoy your lunch.

West Quay Office Juice Bar

Juice Bar

We are offering you cold beverages for all year round. We choose organic and no-sugar drinks for you.

West Quay Offices Library & Chess Table

Mini Library

Grab a book from our mini library and read on. And even donate a book to share knowledge.

Complimentary Hotdogs at West Quay Offices

Hot Dog Days

Come and get your hot dog from kitchen and combine it with one of our complimentary cold drinks.

Call Booths

Phone Booths

When you need to talk in privacy. It is bigger inside!

Chess Table

Chess

Chess has been proven to increase your IQ, improve memory function, help develop higher levels of creativity.

Hanging Chairs

Swing Chairs

For you to have some lovely meetings.

Information Broadcast

Weather, Traffics, News, Markets, etc... All broadcasted on our large 4K TV in lounge room.

Large Meeting Room

Meeting Rooms

You need your private space to meet your client or team - than easily use one of the meeting rooms.

Frequently Asked Questions?

Do you have questions about our workspace? We would like to take a moment to answer some of the most commonly asked questions.

If you have any other questions, feel free to contact us and ask.

Have a question about our services? Find the answer among these frequently asked questions.

Coworking Membership

  • What is Coworking?

    Coworking is a global movement that provides collaborative and innovative office space solutions for people to grow their businesses. It is generally defined as flexible, membership-based workspaces where diverse groups of freelancers, remote workers, and other independent professionals work together in a shared, communal setting. Read more about our Coworking membership.

  • What does a Coworking Membership include?

    Depending on the plan you choose, it includes:

    • 1.5 Gigabit fiber internet, 
    • Coffee, espresso, tea, juices & filtered water, 
    • Access to lounge area and hot desks, 
    • Business Address 
    • Mail Collect and Notification 
    • Scanner and Fax Access 
    • Locker 
    • Large and Small Meeting Room Access 
    • Free Private Booth Access 
    • Mono & Color Printing 
    • Off-site Cloud Space for Backups 
    • 24/7 Weekend Access (+$50) 
    • Discount on your additional bookings and upgrades 
    • Member network where you can connect with other members through our online community 
    • Exclusive events at our space for all of our members to attend.

    Learn more about membership plans here.

  • Do you offer free coffee?

    We do! We provide numerous drinks such as latte, french vanilla, mocha, black coffee, etc. with our high advanced coffee machine.

  • Do you provide computers?

    Computers are not included in any of our plans.

  • Do you have meeting rooms available for meetings?

    Yes, we do. You can book them additionally or choose a monthly plan that includes credit towards it and restarts each month. Check our Meeting Rooms here.

  • Are there any additional expenses that aren’t included in the fees?

    There are no hidden fees or additional expenses unless otherwise agreed upon. Such as printing, mailing services or additional meeting room hours above your membership allotment. 

    All services for your startup will be included in your desired plan.  

    We do offer numerous additional high tech and special services which may be beneficial for you and your company. You can view these in detail while browsing your plan, and as well as on our products page. 

  • Do you have a Hot Desk or Flex Desk membership?

    All hot desks (and some call flex desks) are included in the Coworking Membership plans we offer. 

    Meanwhile, if you would like your own personal desk, we have Dedicated Desk and Private Office options as well.

  • What’s the difference between Hot and Dedicated Desks?

    Our Hot Desk membership lets you have full access to our common space while being on a first-come, first-served bases. Meanwhile our Dedicated Desk membership gives you the opportunity to acquire a dedicated desk in a private office that is shared with multiple members, where you can set up your own monitor and store your other belongings.

  • Is there a minimum commitment period?

    There is no minimum commitment period for Coworking Membership and Virtual Office plans.

  • Is parking included?

    There is free underground customer parking in our building. We advise to leave those spots for your clients and visitors. 

    We do offer monthly reserved parking in the gated and secure section of the underground parking space for any monthly Coworking Membership (VIP Plan), Dedicated Desk and Private Office plans.

  • What if I want to sign up, but won’t be able to use my membership for a few months?

    We don’t charge for a Membership until you are ready to use it. Generally, when you are ready to join, come in, visit our Member portal or use our mobile application to start your setup.

  • Can I put my membership on hold?

    If you are subscribed to one of our Coworking Membership plans you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a dedicated desk or an office. 

    Alternatively, you can switch to a Virtual Office plan during to continue receiving your emails and keep your setup like Website, Phone Numbers, etc...

  • What are the public office hours at West Quay Offices?

    The public office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays. 

    Certain Coworking plans and Private Office Plans offer 24/7 Access.

  • Can I only use this space during public office hours?

    While our public office hours are 9am to 5pm from Monday to Friday, most of our memberships include 24/7 access. The memberships which do not include 24/7 access are our Hybrid and Community Coworking plans.  

    During non-public office hours, admin services will be limited and you will require your access cards to unlock the office doors and the main building.

  • How can I book a meeting room?

    There are many easy ways to book a meeting room:

    1. Using our mobile application on your phone. 
    2. Using the tablets that are located in front of the meeting rooms
    • You will need to enter your user/pass 
    • OR easiest way tab your phone on tablet (you still need mobile application on your phone to do this) 
    1. Through our online member portal at https://members.westquayoffices.com 
    2. Contact us.
  • Can I bring outside clients in for meetings? Do I need to book a meeting room for this?

    You can absolutely bring clients in for a meeting. It is required for all members to book a meeting room if the meeting won't be conducted in a Private Office, since it can lead to the disturbance of other members and as well as the intrusion of your privacy.  

    You need to register your visitor on our portal or mobile application in order for us to notify you at the arrival of your guests. 

  • Can I make online meetings (Zoom, Teams, etc…) and phone calls in Single Private Booths?

    Online meetings and phone calls are prohibited in Single Private Booths due to them not being soundproof.

  • Do you have printing services?

    Yes, we do have a professional office printer on site. We offer credit for printing to certain Coworking plans, Private Offices and Dedicated Desks.

  • Do you offer scanning or fax services?

    Yes, we offer scanning to anyone in our offices. We have a very advanced auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones. 

    This service is free to all members.

  • Do you offer mail service? Does it cost extra?

    This service is already included in most Coworking plans and Private Offices, with the exception of it counting towards only one company name.  

    If you would like to receive mails for additional companies or would want to browse further, check out our Virtual Office plans.

  • Can I bring my kids to work with me?

    At this time we are not able to accommodate children. In instances of an emergency we are accommodating for short durations in the workplace when a responsible parent is present at all times with them. 

    A reason for this is due to our offices having various high-tech items which may not be safe for children. As well as due to the disturbance it may cause to other Members. 

  • Can I bring a friend to work with me?

    If you would like to bring a guest with you to work in our space you will have to pay for a day pass for them on your member account. 

    This does not refer to your visitors or customers that may visit you during day.

  • Are there any types of businesses that aren’t a good fit for coworking?

    The businesses that aren't a good fit for West Quay Offices would be retail, massage, chiropractic, dentist etc. The type of businesses that have frequent heavy traffic in and out of the space.

  • What are the payment methods?

    You can pay conveniently by bank transfer, debit or credit card.

  • I have to work in peace, is that possible in the working area?

    Our locations have retreat areas for concentrated work without distractions, such as our single private booths.

  • Is there a contact person on site?

    The other coworkers and our friendly employees and the Community Manager know their way around and will be happy to help you.

  • Is a coworking space worth it?

    We like to think so. But the truth is each business has their own circumstances where coworking may be a worthwhile investment or not. If you work remotely or are looking for an alternative workspace you may be questioning how your environment affects your productivity. For some, the flexibility to work in sweat pants or do laundry between calls is great, however it has its drawbacks. It may be mundane, and bouncing ideas off your dog might not work. For others in a small to medium-sized team it may be impractical to rent an entire office and fit it out yourself. Luckily we take flexible working at face value and can accommodate customization depending on your preferences — usually. If you’re ready to consider different options for your workspace, a strong possibility could be in West Quay Offices.

  • How do shared office spaces work?

    Think of it like a gym membership. Some people come in once a month while others may come in 7 days a week. No matter what your preference, we have different options to suit your needs. On any given day there will be a seat for you with all the amenities to get the most out of your working day; like super fast wifi, printing, unlimited coffee and front of house services for your guests (to name a few).

  • What is the minimum commitment I need to make to join West Quay Offices?

    We believe in flexible working, and that means being flexible ourselves. To support businesses and our vision we do not lock members into any long term leases or contracts. Most memberships are on a month to month basis with a 30 day notice period respectively. Please get in touch to find out more.

  • What are the benefits of collaborative workspaces?

    Many. The overhead costs of a fully equipped office are taken care of, superior fit out with premium sit-stand desks and chairs for use, flexibility to scale your business up or down, robust health and safety policy and an established company culture.

  • Is a coworking space just a more exclusive coffee shop?

    Unless your local coffee shop offers private meeting rooms, private offices, phone booths and an extensive list of business amenities, the answer is categorically no. Replace noisy patrons, shaky tables, and tiny chairs with comfortable seating selections, printing services, mailboxes, whiteboards, and environments designed to enhance productivity. And not to worry, you won’t experience a caffeine shortage in West Quay Offices. Our workplace offer a complimentary full-service onsite Coffee Bar with everything you’ll need to stay fueled and focused throughout the work day.

  • Is coworking a professional solution for my business?

    Absolutely. Coworking is a forward-thinking office space solution that allows businesses to scale safely and smartly. Even major corporations and Fortune 500 companies are offering offsite workspace alternatives to their employees, as they’ve experienced the benefits of allowing their employees to feel refreshed and inspired in creative coworking environments. 

    The movies portray coworking as a millennial playground, complete with craft beer on tap and daily ping-pong tournaments. One visit to the West Quay Offices paints a vastly different picture. Our coworking spaces are designed to be casual and inviting while maintaining a professional atmosphere that impresses clients, invites teamwork, and drives your next great idea.

  • Is coworking only for professionals interested in collaboration?

    While coworking spaces are conducive to collaboration, they are not limited to team-working sessions. West Quay Offices offer a variety of environments that are well-suited for introverts and extroverts alike. At West Quay Offices, casual lounge furniture, open tables, and team booths are ideal for networking and brainstorming with like-minded professionals. While phone booths, private desks, and individual work stations are perfect for head-down, laptop-intensive work days.

  • What is the commitment involved with a co-working membership?

    Agreements and payment flexibility vary among co-working providers. At West Quay Offices, we strive to offer maximum flexibility for our members, as we understand the risk associated with running a small business. Our memberships start at $40/month and offer a low, month-to-month commitment. There is no stress or hassle.

  • Can I use a coworking space if I’m not a member?

    West Quay Offices provide Pay As You Go options for guests. We offer day passes for just $35 per person. Your Day Pass allows you full, all-day access to West Quay Offices innovative work environments and business-class Wi-Fi. 

  • Why pay for a coworking membership when I can work from home or at a coffee shop for free?

    While working from home or in a coffee shop may not come at a financial expense, it can come at the expense of your business. It’s difficult to work productively when faced with daily home factors and noisy coffee shops that interfere with your concentration, focus, and performance. For a deeper look at why hybrid work-home environments are difficult to manage successfully, here are some of the disadvantages of working from home

  • Do you provide computers?

    No, you must bring your own computer. We offer desks, shared tables, or a range of private offices able to accommodate 1–5 people. Everyone gets to use the kitchen and shared lounge spaces. Wifi, coffee, tea, and water are included, and we have lockers where you can keep your stuff if you’re a member. Meeting rooms are available to book, and meeting room credits are included in some packages.

  • Do you offer free coffee?

    Yes, we do with our fresh gourmet automatic coffee Maker!

Private Offices

  • Do I have to sign a rental lease?

    We do not have traditional leases for our spaces, we have a membership agreement for the use of the space. 

    the Office space is a small piece of the equation as we provide many additional services. 

  • Is there a minimum commitment?

    There is no minimum commitment BUT for private offices we recommend a 12-month commitment as this will work in your favour financially. We display the monthly pricing of the 12-month contract on our booking page while we also advertise Month-to-Month pricing on description.

  • Is a deposit required?

    We do require a refundable deposit for monthly and longer Private Office and Dedicated Desk plans.

  • Do I need to have rental insurance?

    Rental insurance is not a requirement but we do recommend it for members of Private Offices or Dedicated Desks. 

    Especially if you keep valuable hardware in your offices or desks.

  • Can I share an office with another business owner?

    Yes, you can share an office but the total payment that is due won't be split. One person has to be the paying member and have the responsibility of the term agreement of the office, even if the other tenant vacates the office. 

    You can also use one business address per office and mail forwarding. If not, we advise for the other member to get a Virtual Office plan as well. 

    You can get as many phone lines as you require.

  • Is there a waiting list for Private Offices or Dedicated Desks?

    We have a numerous amount of offices, and this gives you the opportunity to be able to choose from the ones that are available. We display what is available on our Booking page and Floor Plan. If the office you want is occupied, please call us to register yourself on the waiting list.

  • Why aren’t all the Private Offices in West Quay Offices are not the same price?

    Our pricing is based on the square footage and the features of the office (ie. water view or interior view).

  • Can I have visitors or clients to my Private Office?

    You absolutely can! 

    You need to register your visitor on our portal or mobile application in order for us to notify you when they arrive.

  • What if my business outgrows my West Quay Offices space?

    We always try to accommodate our members growth within our spaces, however, if your team grows large enough that you can no longer fit in our space please discuss with management as we may be able to build a custom space for you.

  • Can I get a landline number?

    Yes, there are different models for different needs. From your own line to your own toll-free number, there are a wide number of options. We will be happy to advise you individually.

    You can also check our VoIP services by visiting this link.

  • Can I have my parcels delivered to me?

    Yes, if you have booked accommodation with us. The parcels must be within the scope of normal parcel post.

  • Do you offer free coffee?

    We do! We provide numerous drinks such as latte, french vanilla, mocha, black coffee, etc. with our high advanced coffee machine.

  • Do you provide computers?

    Computers are not included in any of our plans.

  • Do you have meeting rooms available for meetings?

    Yes, we do. You can book them additionally or choose a monthly plan that includes credit towards it and restarts every month. Check our meeting rooms here.

  • Are there any additional expenses that aren’t included in the fees?

    There are no hidden fees or additional expenses unless otherwise agreed upon. Such as printing, mailing services or additional Meeting Room hours above your Membership allotment.

    All services for your Startup will be included in your desired plan.

    We do offer numerous additional high tech and special services which may be beneficial for you and your company. You can view these in detail while browsing your plan, and as well as on our products page.

  • Is parking included?

    There is free underground customer parking in our building. We advise to leave those spots for your clients and visitors.

    We do offer monthly reserved parking in the gated and secure section of the underground parking space for any monthly Coworking Membership (VIP Plan), Dedicated Desk and Private Office plans.

  • What if I want to sign up, but won’t be able to use my membership for a few months?

    We don’t charge for a Membership until you are ready to use it. Generally, when you are ready to join, come in, visit our Member portal or use our mobile application to start your setup.

  • Can I put my membership on hold?

    If you are subscribed to one of our Coworking Membership plans you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a Dedicated Desk or an office.

    Alternatively, you can switch to a Virtual Office plan during to continue receiving your emails and keep your setup like Website, Phone Numbers, etc…

  • What are the public office hours at West Quay Offices?

    The public office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.

    Certain Coworking plans and Private Office Plans offer 24/7 Access.

  • Can I only use this space during public office hours?

    While our public office hours are 9am to 5pm from Monday to Friday, most of our Memberships include 24/7 access. The Memberships which do not include 24/7 access are our Hybrid and Community Coworking plans.

    During non-public office hours, admin services will be limited and you will require your access cards to unlock the office doors and the main building.

  • How can I book a meeting room?

    There are many easy ways to book a Meeting Room:

    1. Using our mobile application on your phone.
    2. Using the tablets that are located in front of the Meeting Rooms
    • You will need to enter your user/pass
    • OR easiest way tab your phone on tablet (you still need mobile application on your phone to do this)
    1. Through our online Member portal at https://Members.westquayoffices.com 
    2. Contact us.
  • Can I make online meetings (Zoom, Teams, etc…) and phone calls in Single Private Booths?

    Online meetings and phone calls are prohibited in Single Private Booths due to them not being soundproof.

  • Do you have printing services?

    Yes, we do have a professional office printer on site. We offer credit for printing to certain Coworking plans, Private Offices and Dedicated Desks.

  • Do you offer scanning or fax services?

    Yes, we offer scanning to anyone in our offices. We have a very advanced auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones.

    This service is free to all Members.

  • Do you offer mail service? Does it cost extra?

    This service is already included in most Coworking plans and Private Offices, with the exception of it counting towards only one company name.

    If you would like to receive mails for additional companies or would want to browse further, check out our Virtual Office plans.

  • Can I bring my kids to work with me?

    At this time we are not able to accommodate children. In instances of an emergency we are accommodating for short durations in the workplace when a responsible parent is present at all times with them.

    A reason for this is due to our offices having various high-tech items which may not be safe for children. As well as due to the disturbance it may cause to other Members.

  • Are there any types of businesses that aren’t a good fit for coworking?

    The businesses that aren’t a good fit for West Quay Offices would be retail, massage, chiropractic, dentist etc. The type of businesses that have frequent heavy traffic in and out of the space.

  • What are the payment methods?

    You can pay conveniently by bank transfer, debit or credit card.

  • Is coworking a professional solution for my business?

    Absolutely. Coworking is a forward-thinking office space solution that allows businesses to scale safely and smartly. Even major corporations and Fortune 500 companies are offering offsite Workspace alternatives to their employees, as they’ve experienced the benefits of allowing their employees to feel refreshed and inspired in creative Coworking environments.

    The movies portray Coworking as a millennial playground, complete with craft beer on tap and daily ping-pong tournaments. One visit to the West Quay Offices paints a vastly different picture. Our Coworking Spaces are designed to be casual and inviting while maintaining a professional atmosphere that impresses clients, invites teamwork, and drives your next great idea.

  • Is coworking only for professionals interested in collaboration?

    While Coworking Spaces are conducive to collaboration, they are not limited to team-working sessions. West Quay Offices offer a variety of environments that are well-suited for introverts and extroverts alike. At West Quay Offices, casual lounge furniture, open tables, and team booths are ideal for networking and brainstorming with like-minded professionals. While phone booths, private desks, and individual work stations are perfect for head-down, laptop-intensive work days.

Meeting Rooms

  • Do I need a coworking membership to book a meeting space?

    No, a coworking membership is not required in order to book a meeting space. Individuals who do have a coworking membership may get additional credits and discounts.

  • Do you allow outside groups to book at West Quay Offices for meetings or events?

    Yes, we do. Please contact us , visit the meeting spaces or the events page.

  • Do you offer free coffee?

    We do! We provide gourmet coffee such as latte, french vanilla, mocha, black coffee, variety of teas, cold juices.

  • What are the public office hours at West Quay Offices?

    The public office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.

    Certain Coworking plans and Private Office Plans offer 24/7 Access.

  • How can I book a meeting room?

    There are many easy ways to book a Meeting Room:

    1. Using our mobile application on your phone.
    2. Using the tablets that are located in front of the Meeting Rooms
      1. You will need to enter your user/pass
      2. OR easiest way tab your phone on tablet (you still need mobile application on your phone to do this)
    3. Through our online Member portal at https://Members.westquayoffices.com 
    4. Contact us.
  • Can I bring outside clients in for meetings? Do I need to book a meeting room for this?

    You can absolutely bring clients in for a meeting. It is required for all members to book a Meeting Room if the meeting won’t be conducted in a Private Office, since it can lead to the disturbance of other Members and as well as the intrusion of your privacy.

    You need to register your visitor on our portal or mobile application in order for us to notify you at the arrival of your guests.

  • Can I make online meetings (Zoom, Teams, etc…) and phone calls in Single Private Booths?

    Online meetings and phone calls are prohibited in Single Private Booths due to them not being soundproof.

  • What are the payment methods?

    You can pay conveniently by bank transfer, debit or credit card.

  • Can I use a coworking space if I’m not a member?

    West Quay Offices provide Pay As You Go options for drop-ins. We offer day passes for just $35 per person. Your day pass allows you full, all-day access to West Quay Offices innovative work environments and business-class Wi-Fi. Includes gourmet coffee, juices and some snacks as well.