What Is A Virtual Office?

A virtual office is typically provided by coworking or flex office providers, although there are some online-only providers. From business address services, phone services, virtual assistants, office space available by the hour or day, coworking and other offerings, a virtual office can be the primary address of a business, used as a satellite office for a business or used for larger businesses looking to reduce their overhead costs. More than a PO Box, businesses are able to use their virtual office to list their business on Google and other online search engines, have physical office space on an ‘as-needed’ basis, utilize telephone services and receive mail or packages.

Why Do You Need A Virtual Office?

All of our meeting rooms and private kiosks have displays outside, You will be able to make instant bookings based on the real-time information displayed onscreen.

With the unpredictability of what future may bring, a virtual office provides you with business options and space, whereas previously, the options would have involved investing in a long-term, costly commercial lease. By utilizing a virtual office service, your business has options. You can test a market without large overhead costs, scale slowly in a new market without hiring multiple employees and have the flexibility of canceling a virtual office if unsuccessful. Our virtual office plans are month-to-month and can easily be canceled.

Second, you must show your existing customer base that they are making the right choice by investing in you. People want to buy from businesses that solve their problems and have an upward trajectory for stability and growth. Even incremental investments in new markets demonstrate perseverance and strength, and signal to existing customers that you are a stable choice to assist their business through upcoming years.

Third, you can be a part of a business networking community already established in that location. Typically, the management is in constant communication with other businesses and entrepreneurs that both have physical office space or a virtual office. Throughout the past year, most have worked hard at reinventing their business via new networking opportunities.

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Put your business in front of thousands of people!

Create a professional image that customers can trust

Give your business instant visibility with a physical address to use on hundreds of online listings, directories and search engines.

Listing on Socials for Companies

Virtual Office Is A Growing Need:

The need for virtual office solutions is growing due to downsizing and more people working from home. It’s easy to see why there’s a need for virtual meeting room spaces and day offices with a business address. There are insurance, business, license, and legal reasons.

If a business sends a newsletter, for example, they need a business address that’s not their home address. People who operate a business from home don’t want their home address on a client invoice, so you will want to use our virtual mail address.

There’s a growing understanding of the value of virtual office coworking spaces. “West Quay Offices” provide ancillary services like meeting rooms, mail, and phone answering.

flexible working and always accessible

Who Would Need A Virtual Office?

A virtual office can be used by a wide range of businesses, from start-ups seeking a presence to established businesses looking to expand. Virtual offices utilise modern technology to provide all the advantages of a traditional office, with added flexibility and cost savings.

From mail and call handling services to commitment-free contracts and prestigious business addresses in prominent and well-regarded locations, virtual offices offer a number of benefits to those who use them and their services.

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    Freelancers

    Creating a trustworthy and legitimate presence can be difficult when you do not have a registered office address. For ventures operating from home, like freelance video game designers or start-ups on a tight budget, a virtual office can provide the credible mailing address they need.

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    Home Workers

    A virtual office offers solutions to those who aren’t ready to return to a physical space.

  • COLLABORATION

    Remote Workers

    Remote workers will often use a virtual office to provide a more structured working environment, boost their productivity and network with other professionals. We also offer community meeting rooms that can be used for training, work briefings, client meetings or small conferences.

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    Start-Ups

    many small firms do not have the funds to hire an in-house receptionist or someone to handle mail, so having a dedicated mail handling facility or call answering service is invaluable. This is why many small businesses or start-ups will opt for a virtual office that includes these services when they are first getting started.

  • Digital Nomads

    Digital nomads might use virtual offices for their online-based jobs, seizing the opportunity to take their work on their travels whilst also benefiting from a more professional environment. Wherever they are in the world, a virtual business address offers digital nomads a formal address, providing clients with an easy way of getting in touch and adding more credibility to the business.

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    Enterpreneurs

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    International/Interstate Corporations

    International and interstate companies use virtual offices to enter new markets and be perceived as a local company. Some also use virtual offices to expand as branch in new locations.

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    Large & Established Corporations

    In addition to the businesses listed above, larger and more established companies also use virtual offices. These organizations might use a virtual office for a variety of reasons, including testing the local market or when they need a temporary base.

    Some of these companies will use virtual offices if they are looking to test the market in a new location, relocate or expand into a new area. With flexible contracts and plans available, virtual offices offer limited financial risk exposure with minimum commitment, allowing businesses to respond effectively to changing economic factors.

Frequently Asked Questions?

Virtual office space isn’t exactly a new idea but it is new enough that people frequently have questions about how it works and what it is. We would like to take a moment to answer some of the most common questions.

If you can think of any others feel free to contact us and ask?

Virtual Offices 21 questions
  • What is a virtual office?

    A virtual office provides office support services to small business owners and other business professionals without the overhead of employing administrative support staff and/or leasing office space. Virtual office packages can vary but typically offer administrative staff, telephone answering services, business support services, and the occasional use of a physical business address.

    Telephone calls and mail received at your virtual office location can either be stored on-site in your dedicated voicemail or physical mailbox or forwarded to another business location or private residence. Meeting facilities are also available for use at My Annapolis Office for our virtual office clients.

    Virtual office services through West Quay Offices provide the benefits of Class A office space without the need for you to physically be there. Our courteous virtual office assistants will handle your telephone calls professionally using your specific business name and seamlessly patch them through to you so you’ll never miss a call.

    Additionally, you will be provided 24-hour remote access to your voicemail with your dedicated virtual office phone number.

  • What are the benefits of a virtual office?

    Virtual offices offer a wide range of benefits as they can help a business win more clients by improving the company’s reputation, save time and money, and increase productivity. In addition, they offer support for scaling, as a business can easily shrink or expand according to the workflow. 

    For example, they make a business appear more legitimate because the services that they provide make clients and customers believe that the company operates from a specific location. Also, virtual offices save a company’s money because business owners do not have to pay high overhead costs, such as bond, rent, equipment, IT services, or high employee costs. They save a company’s time as well because managers and employees do not have to travel or commute to an office to work. Remote work increases productivity as it allows them to live a healthier work-life balance and enjoy a stress-free work environment. 

    And last but not least, they offer unlimited access to top talent, meaning that managers can recruit and hire the finest talents in the world to work remotely for their businesses.

  • Who typically uses a virtual office?

    Virtual offices provide benefits to just about any business professional. Whether you are a start-up business looking to minimize expenses, a government official looking for a presence with support services outside of Victoria, or a more established entity looking to expand your business in the Vancouver, BC market, a virtual office could be the ideal solution for you. Virtual offices are a cost-effective way of creating a business presence while deciding if a physical presence or full-time office support is necessary and can greatly increase speed to market for a new business. Virtual offices can be used for a variety of things including business mailing addresses, branch offices, or as a professional meeting place.

  • As a virtual office client of West Quay offices, will I also have access to physical office place?

    Yes. As a virtual office client of West Quay Offices, you can enjoy up to 40 hours of day office on our premium virtual office plans, meeting room, and meeting usage per month. A virtual office with West Quay Offices is the perfect solution for when you need access to a private office on occasion, but not daily. At any point, if you determine that you’d like a more permanent solution, you can upgrade from a virtual office package to a full-time office package and keep your virtual office telephone number and business address.

    West Quay Offices’ day office and meeting rooms are fully furnished and equipped with high-speed Internet and complimentary US/Canada long distance calling. We can even provide clerical support services while you are using your office.

  • Will I get access to meeting rooms if I need?

    Virtual Offices at West Quay Offices do provide access to meeting rooms and conference rooms. In addition to your new professional business address, live telephone answering service, and reception services, you can enjoy anywhere from 16 to 40 hours per month in a day office, private meeting room, or our professional business lounge with your virtual office. And you can book your space anytime you want online or contact your My Annapolis Office staff to book it for you.

  • How West Quay Offices will handle my virtual office telephone line?

    If you are unable to answer a phone call, the virtual office phone auto-attendant at West Quay Offices will direct your callers to your individual voicemail box. You can access your voicemail box 24 hours per day / 7 days per week to retrieve your messages or have your voicemail messages emailed to you, allowing you to respond to your inquiries in a timely manner. Let West Quay Offices keep you connected wherever you are with a virtual office phone package.

  • How does call forwarding work with a virtual office?

    As a customer of West Quay Offices, you define how you would like your telephone calls managed by our virtual office receptionist. Our state-of-the-art telephone system presents the virtual office receptionist with a scripted greeting which allows the receptionist to answer your call using the name of your business and then seamlessly patch your calls through to your specified number — whether it’s your home phone, a cell phone for when you’re on the road, or a central office phone.

  • Why choose a virtual office with West Quay Offices?

    A virtual office solution from West Quay Offices can provide several of the benefits of full-time office space at a fraction of the cost. Our virtual offices not only provide you with a prestigious business address but virtual office receptionist services with telephone answering services in the name of your business.

    Your personal virtual office number is equipped with seamless call patching so you’ll never miss a call and 24-hour remote access to voicemail with optional voicemail to email service. Keep your virtual office active and you’ll never need to worry about changing your business address or phone number in the event that you expand or relocate. Our service will follow you wherever you go.

  • Is a virtual office a physical space?

    A virtual office isn’t a full-time workspace for your business. With our virtual office packages, you register your business at West Quay Offices and your company benefits from having a prestigious address in a leading location. All our business addresses belong to real workplaces.

    If you need a physical space to work, you can choose a virtual office package and work there whenever you want. With our Virtual Office Plus package, you can work from an office or coworking desk for some days days each month.

    Alternatively, our office or coworking membership give you access to a private office or coworking desk as often as you need.

  • How often will my mail be forwarded?

    With our mail-forwarding service, you can choose to receive your mail daily, weekly, or monthly, rather than collecting your mail in person.

  • Will my calls answered with my company name?

    We or yourself can program auto-attendant welcome message however you like. The calls can be transferred to your personal or mobile phone. Or they can be directed to your voice mail.

  • Who should I use a virtual office service?

    A virtual office provides several of the amenities of a traditional office without the cost associated with a full-time office. Virtual office packages are flexible and can adjust to meet your specific needs at any given point in time. Our virtual office packages are designed to grow with you as your business grows.

  • Can I have a virtual office if I am not a Canada Citizen?

    Yes. We can also have mail forwarded overseas if needed for an additional charge.

  • Do I have to live in Vancouver area to utilize your virtual offices?

    No. We have clients who live all over the country and international who have virtual offices with us here in North Vancouver, BC, Canada.

  • Do your virtual offices have phone service?

    We do offer phone services to all virtual clients, either for an additional charge or included in some packages.

  • Do you have a mail forwarding process?

    We offer mail forwarding to all our virtual office clients. We receive your mail here at our office and forward it to the address of your choice. Postage is calculated per month and charged in addition to your monthly fee. Some clients in the area prefer to stop by our office and pick up their mail, which is always an option.

    We also have mail scanning and sending to you electronically service.

  • Does the program include local phone and fax numbers?

    Yes. When signing up for the program online, you will have the opportunity to choose local phone and fax numbers which will be associated with your company.

    You can also transfer your old number if you want.

  • Can I use my existing company phone number?

    Yes, there are 2 ways you are able to keep your existing company phone number:

    1. By setting up call forwarding from your current carrier to the phone number you choose with West Quay Offices (this process works instantly).
    2. By porting your current company phone number from your existing carrier to West Quay Offices (this process takes 5 to 10 business days).
  • Can I use my West Quay Offices location as my corporate mailing address?

    Yes, you may choose any of our location as your corporate mailing address but as each address needs to be unique for best social media benefits, we will provide you a unique number combined with our address.

    We also provide a mail forwarding service, where we can forward your mail to a designated address for the benefit of your privacy.

  • What is a virtual office?

    A virtual office is a flexible and affordable office that a company can rent monthly as an alternative to a physical office. Virtual offices provide a company with a business address and many other significant benefits but without the company working physically from that office space.

    For example, we offer a permanent landline, mail forwarding service, secure business mailbox, virtual receptionist, etc. The only difference is that the services included in a virtual office are based on modern technology and come in “virtual form”, meaning that a company that uses them will have the appearance of a professional business while operating remotely (not on the premises).

    Therefore, businesses that use a virtual office allow managers and employees to work from anywhere in the world (a home office, a café, or any other place) while customers, clients, and suppliers believe that the company is located at a specific address (where are actually located the premises of the virtual office provider).  

  • Do you have meeting rooms available for meetings?

    Yes, we do. You can book them additionally or choose a bundle that includes some hours each month. Check our meeting rooms in here.

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