What Is A Virtual Office?

Virtual offices offer a wide range of benefits as they can help a business win more clients by improving the company’s reputation, save time and money, and increase productivity. In addition, they offer support for scaling, as a business can easily shrink or expand according to the workflow. 

For example, they make a business appear more legitimate because the services that they provide make clients and customers believe that the company operates from a specific location. Also, virtual offices save a company’s money because business owners do not have to pay high overhead costs, such as bond, rent, equipment, IT services, or high employee costs. They save a company’s time as well because managers and employees do not have to travel or commute to an office to work. Remote work increases productivity as it allows them to live a healthier work-life balance and enjoy a stress-free work environment. 

And last but not least, they offer unlimited access to top talent, meaning that managers can recruit and hire the finest talents in the world to work remotely for their businesses.

Virtual offices provide benefits to just about any business professional. Whether you are a start-up business looking to minimize expenses, a government official looking for a presence with support services outside of Victoria, or a more established entity looking to expand your business in the Vancouver, BC market, a virtual office could be the ideal solution for you. Virtual offices are a cost-effective way of creating a business presence while deciding if a physical presence or full-time office support is necessary and can greatly increase speed to market for a new business. Virtual offices can be used for a variety of things including business mailing addresses, branch offices, or as a professional meeting place.

Yes. As a virtual office client of West Quay Offices, you can enjoy up to 40 hours of day office on our premium virtual office plans, meeting room, and meeting usage per month. A virtual office with West Quay Offices is the perfect solution for when you need access to a private office on occasion, but not daily. At any point, if you determine that you’d like a more permanent solution, you can upgrade from a virtual office package to a full-time office package and keep your virtual office telephone number and business address.

West Quay Offices’ day office and meeting rooms are fully furnished and equipped with high-speed Internet and complimentary US/Canada long distance calling. We can even provide clerical support services while you are using your office.

Virtual Offices at West Quay Offices do provide access to meeting rooms and conference rooms. In addition to your new professional business address, live telephone answering service, and reception services, you can enjoy anywhere from 16 to 40 hours per month in a day office, private meeting room, or our professional business lounge with your virtual office. And you can book your space anytime you want online or contact your My Annapolis Office staff to book it for you.

If you are unable to answer a phone call, the virtual office phone auto-attendant at West Quay Offices will direct your callers to your individual voicemail box. You can access your voicemail box 24 hours per day / 7 days per week to retrieve your messages or have your voicemail messages emailed to you, allowing you to respond to your inquiries in a timely manner. Let West Quay Offices keep you connected wherever you are with a virtual office phone package.

As a customer of West Quay Offices, you define how you would like your telephone calls managed by our virtual office receptionist. Our state-of-the-art telephone system presents the virtual office receptionist with a scripted greeting which allows the receptionist to answer your call using the name of your business and then seamlessly patch your calls through to your specified number — whether it’s your home phone, a cell phone for when you’re on the road, or a central office phone.

A virtual office solution from West Quay Offices can provide several of the benefits of full-time office space at a fraction of the cost. Our virtual offices not only provide you with a prestigious business address but virtual office receptionist services with telephone answering services in the name of your business.

Your personal virtual office number is equipped with seamless call patching so you’ll never miss a call and 24-hour remote access to voicemail with optional voicemail to email service. Keep your virtual office active and you’ll never need to worry about changing your business address or phone number in the event that you expand or relocate. Our service will follow you wherever you go.

A virtual office isn’t a full-time workspace for your business. With our virtual office packages, you register your business at West Quay Offices and your company benefits from having a prestigious address in a leading location. All our business addresses belong to real workplaces.

If you need a physical space to work, you can choose a virtual office package and work there whenever you want. With our Virtual Office Plus package, you can work from an office or coworking desk for some days days each month.

Alternatively, our office or coworking membership give you access to a private office or coworking desk as often as you need.

With our mail-forwarding service, you can choose to receive your mail daily, weekly, or monthly, rather than collecting your mail in person.

We or yourself can program auto-attendant welcome message however you like. The calls can be transferred to your personal or mobile phone. Or they can be directed to your voice mail.

A virtual office provides several of the amenities of a traditional office without the cost associated with a full-time office. Virtual office packages are flexible and can adjust to meet your specific needs at any given point in time. Our virtual office packages are designed to grow with you as your business grows.

Yes. We can also have mail forwarded overseas if needed for an additional charge.

No. We have clients who live all over the country and international who have virtual offices with us here in North Vancouver, BC, Canada.

We do offer phone services to all virtual clients, either for an additional charge or included in some packages.

We offer mail forwarding to all our virtual office clients. We receive your mail here at our office and forward it to the address of your choice. Postage is calculated per month and charged in addition to your monthly fee. Some clients in the area prefer to stop by our office and pick up their mail, which is always an option.

We also have mail scanning and sending to you electronically service.

Yes. When signing up for the program online, you will have the opportunity to choose local phone and fax numbers which will be associated with your company.

You can also transfer your old number if you want.

Yes, there are 2 ways you are able to keep your existing company phone number:

1. By setting up call forwarding from your current carrier to the phone number you choose with West Quay Offices (this process works instantly).
2. By porting your current company phone number from your existing carrier to West Quay Offices (this process takes 5 to 10 business days).

Yes, you may choose any of our location as your corporate mailing address but as each address needs to be unique for best social media benefits, we will provide you a unique number combined with our address.

We also provide a mail forwarding service, where we can forward your mail to a designated address for the benefit of your privacy.

A virtual office is a flexible and affordable office that a company can rent monthly as an alternative to a physical office. Virtual offices provide a company with a business address and many other significant benefits but without the company working physically from that office space.

For example, we offer a permanent landline, mail forwarding service, secure business mailbox, virtual receptionist, etc. The only difference is that the services included in a virtual office are based on modern technology and come in “virtual form”, meaning that a company that uses them will have the appearance of a professional business while operating remotely (not on the premises).

Therefore, businesses that use a virtual office allow managers and employees to work from anywhere in the world (a home office, a café, or any other place) while customers, clients, and suppliers believe that the company is located at a specific address (where are actually located the premises of the virtual office provider).  

There are no hidden fees or additional expenses unless otherwise agreed upon. Such as printing, mailing services or additional meeting room hours above your membership allotment.

Basically all services you need to startup will be included in the plan you choose.

But we have many additional high tech and special services where you may like to add in the beginning or during time. You can view all of these on the plan you book or products page.

Indeed all hot desks (and some call flex desk) are included in the Coworking Membership plans we offer. You just come and sit wherever you want.

Meanwhile if you want your own desk we have dedicated desk options or your very own Private Office options.

Yes, we do. You can book them additionally or choose a bundle that includes some hours each month. Check our meeting rooms in here.

There is no commitment on Coworking Membership and Virtual Office plans.

We don’t charge for a membership until you are ready to use it, generally when you are ready to join, come in or visit our member portal or use mobile application to get it going.

There are many easy ways to book a meeting room:

1. Using our mobile application on your phone.
2. Using tablets in front of meeting rooms
   • You will need to enter your user/pass
   • OR easiest way tab your phone on tablet (you still need mobile application on your phone to do this)
3. Through our online member portal at https://members.westquayoffices.com
4. Contact us.

You can pay conveniently by bank transfer, debit or credit card.

A virtual office provides office support services to small business owners and other business professionals without the overhead of employing administrative support staff and/or leasing office space. Virtual office packages can vary but typically offer administrative staff, telephone answering services, business support services, and the occasional use of a physical business address.

Telephone calls and mail received at your virtual office location can either be stored on-site in your dedicated voicemail or physical mailbox or forwarded to another business location or private residence. Meeting facilities are also available for use at North Vancouver Office for our virtual office clients.

Virtual office services through West Quay Offices provide the benefits of Class A office space without the need for you to physically be there.

Additionally, you will be provided 24-hour remote access to your voicemail with your dedicated virtual office phone number.