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All the answers you may need to start with us.
Glossary of Terms for Coworking Spaces
Sometimes you simply need a comfortable, quiet space that isn’t your home in order to get some work done.
Access to hot desks; meeting rooms available by the hour. No monthly commitment or investment in the beginning.
With this option you can bulk purchase cash credits and have more cash for your bucks. Discount rate will be 2% to 10% in the end.
Still be in our coworking community all the time while visiting 10 hours a month. Get 5% discount on all of our other products.
Private work booths for single person with table and comfortable seating. Your mini private pod to work in full concentration.
If you need to full isolation and focus on your work, these are the best.
These are not sound proof pods and in a quite location. Not designed for online meetings. Please use ‘Small Meeting Room” for online meetings.
Connect to fiber internet wired or secure Wi-Fi with 1.5 Gigabit download/upload speed.
Meet with peace of mind in conference rooms that prioritize personal space.
You may never know when you will need a total privacy, even when you are with your team. Go, get in a private booth and sort things out.
Supported with ergonomic charis, enjoy the sit & stand desks in your private office.
Wonderful location with access to public transport, cafes, restaurants, pubs and shops under 5 minutes.
Get in and do not let that creativity go away! Access anytime you want.
We have 24/7 parking stalls jn our protected garage only accessible to owners. Get your spot for a small fee.
Have to freshen up quickly before making your next meeting? No worries. Use our showers on the building, and always keep up with your time.
Building and management your team is so easy with our spaces and tools. We provide you with everything you need to build your next empire.
We have taken steps to bring clean, filtered air circulation throughout our spaces in alignment with the recommendations of health organizations.
The real feeling of being a part of a community. Socialize, make deals, learn and teach.
From tech support to welcoming your guests, we are here to help and cover your needs.
With certain plans, receive print station credits. Sort things easily, and get all your documents with one click.
Frosted glass walls, private network setup, 100% confidential agreements.
24/7, whenever you need. Grab a cup of coffee or your favourite tea and dive in to responsibilities!
We provide lockers for you to store your belongings so you don't need to carry to each time. Or keep your staff that you don't want to carry around at the office.
Are you a cycler? So you will really enjoy the morning rides to WQO! Use your bicycle to start your day, and keep it secure at the bicycle locker room.
Being a community gives you more than a working space. Receive a helping hand, and sometimes be the hand itself.
We will welcome your visitors, make sure that they enjoy their visit until you take over and make them reach their guest chairs in your office space.
We provide you many software solutions to run your business fluently. startup planning, accounting, billing your customers, online booking, etc...
Turn up and plug in while we take care of the rest.
Our friendly reception team is ready to get you started, every single day. From setting up super-fast Wi-Fi and printing services, to mail handling and admin support. All so you can get work done – whether you need five, ten, or unlimited days’ access a month. Simply choose the plan that works for you and grow with your business. You can even bring up to one guest, free of charge.
We would like to take a moment to answer some of the most common questions.
If you can think of any others feel free to contact us and ask?
Coworking is a global movement that provides collaborative and innovative office space solutions for people to grow their businesses. It is generally defined as flexible, membership-based workspaces where diverse groups of freelancers, remote workers, and other independent professionals work together in a shared, communal setting. Read more about our Coworking membership.
Depending on plan you choose some are:
Learn more about membership plans in here.
There are no hidden fees or additional expenses unless otherwise agreed upon. Such as printing, mailing services or additional meeting room hours above your membership allotment.
Basically all services you need to startup will be included in the plan you choose.
But we have many additional high tech and special services where you may like to add in the beginning or during time. You can view all of these on the plan you book or products page.
Indeed all hot desks (and some call flex desk) are included in the Coworking Membership plans we offer. You just come and sit wherever you want.
Meanwhile if you want your own desk we have dedicated desk options or your very own Private Office options.
Yes, we do. You can book them additionally or choose a bundle that includes some hours each month. Check our meeting rooms in here.
With a Hot Desk, you can work at any of the tables or booths in our common space and it is first come first served while you will always find your spot anyway. A Dedicated Desk membership is a specific desk that is yours, and you can set it up with your own monitor, computer if desired. Dedicated Desks are in one of our Private Offices shared by other members.
There is no commitment on Coworking Membership and Virtual Office plans.
There is free underground customer parking in our building. We advise to leave those spots for your clients and visitors.
We do offer monthly reserved parking on gated, secure section of underground parking for any monthly Coworking Membership (VIP Plan), Dedicated Desk and Private Office plans.
We don’t charge for a membership until you are ready to use it, generally when you are ready to join, come in or visit our member portal or use mobile application to get it going.
If you are subscribed to one of our Coworking Membership plans you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a dedicated desk or office.
Alternatively, you can switch to a Virtual Office plan during to continue receiving your emails and keep your setup like Website, Phone Numbers, etc…
Coworking office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.
Some Coworking plans and Private Office Plans offer 24/7 Access.
Most of our memberships are 24/7 access except Hybrid and Community Coworking plans.
During non public office hours, admin services will be limited and you will require key cards to unlock office doors and main building where you can get from reception.
There are many easy ways to book a meeting room:
You can absolutely bring clients in for a meeting, we do ask that you book a meeting room if you plan on meeting longer than 30 minutes.
You need to register your visitor on our portal or mobile application so we can notify you when they arrive and also know that he/she is your guest. This is a simple or impressive process for your visitors too.
Or they can do when they arrive on tablet kiosk in reception.
Sometimes these meetings can be hot and distract others around you if you are in common areas.
So we ask you do do these meetings in your Private Office if you have one OR if you don’t want to do it in there and if you are a Coworking Member, please book our “Small Meeting Room” for this. Small meeting room is very cheap compared to large one and you have many meeting dollars in your account that will expire each month. This way, we can keep everyone happy.
Please, do NOT!
These rooms designed for single persons to work and focus on what hey are doing. These pods are not sound proof. Any loud noise you will make in there will echo in half of our office. While this will remove your privacy, it will also interrupt all around that area and other single private booths.
Yes, we do have professional office printer on site. We offer credit for printing to some Coworking plans, Private Offices and Dedicated Desks.
Yes, we offer scanning to anyone in our offices. We have a very smart auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones.
This service is free to all members.
This service is already included in most Coworking plans and Private Offices for one company.
If you want to receive mails for additional companies or just want this service check our Virtual Office plans.
At this time we are not able to accommodate children. In instances of an emergency we are accommodating for short durations in the workplace when responsible parent is present at all times with them.
Our offices have many high tech stuff and not built thinking safety of children in young age.
If you would like to bring a guest with you to work in our space you will have to pay for a day pass for them on your member account.
This does not refer to your visitors or customers that may visit you during day.
The businesses that aren’t a good fit for West Quay Offices would be retail, massage, chiropractic, dentist etc. The type of businesses that have frequent heavy traffic in and out of the space.
No you must bring your own computer. We offer desks, shared tables or a range of private offices able to accommodate 1-6 people. Everyone gets to use the kitchen, shared lounge spaces. Wifi, coffee, tea and water are included and we have lockers where you can keep your stuff if you’re a member. Meeting rooms are available to book and meeting room credits are included in some packages.
Yes, we do with our fresh coffee maker!
You can pay conveniently by bank transfer, debit or credit card.
Our locations have retreat areas for concentrated work without distractions.
The other coworkers and our friendly employees and the Community Manager know their way around and will be happy to help you.
We like to think so. But the truth is each business has their own circumstances where coworking may be a worthwhile investment or not. If you work remotely or are looking for an alternative workspace you may be questioning how your environment affects your productivity. For some, the flexibility to work in sweat pants or do laundry between calls is great, however it has its drawbacks. It may be mundane, and bouncing ideas off your dog might not work. For others in a small to medium-sized team it may be impractical to rent an entire office and fit it out yourself. Luckily we take flexible working at face value and can accommodate customization depending on your preferences — usually. If you’re ready to consider different options for your workspace, a strong possibility could be in West Quay Offices.
Think of it like a gym membership. Some people come in once a month while others may come in 7 days a week. No matter what your preference, we have different options to suit your needs. On any given day there will be a seat for you with all the amenities to get the most out of your working day; like super fast wifi, printing, unlimited coffee and front of house services for your guests (to name a few).
Many. The overhead costs of a fully equipped office are taken care of, superior fit out with premium sit-stand desks and chairs for use, flexibility to scale your business up or down, robust health and safety policy and an established company culture.
We believe in flexible working, and that means being flexible ourselves. To support businesses and our vision we do not lock members into any long term leases or contracts. Most memberships are on a month to month basis with a 30 day notice period respectively. Please get in touch to find out more.
We don’t charge for a membership until you are ready to use it, generally when you are ready to join, come in or visit our member portal or use mobile application to get it going.
Coworking office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.
Some Coworking plans and Private Office Plans offer 24/7 Access.
Yes, we do. Please contact us or visit meeting spaces or events page.
There are many easy ways to book a meeting room:
You can absolutely bring clients in for a meeting, we do ask that you book a meeting room if you plan on meeting longer than 30 minutes.
You need to register your visitor on our portal or mobile application so we can notify you when they arrive and also know that he/she is your guest. This is a simple or impressive process for your visitors too.
Or they can do when they arrive on tablet kiosk in reception.
Please, do NOT!
These rooms designed for single persons to work and focus on what hey are doing. These pods are not sound proof. Any loud noise you will make in there will echo in half of our office. While this will remove your privacy, it will also interrupt all around that area and other single private booths.
Yes, we offer scanning to anyone in our offices. We have a very smart auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones.
This service is free to all members.
Yes, we do with our fresh coffee maker!
You can pay conveniently by bank transfer, debit or credit card.
No, you do not need one but you will get good good discounts if you have one.
With a Hot Desk, you can work at any of the tables or booths in our common space and it is first come first served while you will always find your spot anyway. A Dedicated Desk membership is a specific desk that is yours, and you can set it up with your own monitor, computer if desired. Dedicated Desks are in one of our Private Offices shared by other members.
We do not have traditional leases for our spaces, we have a membership agreement for use of the space.
Office space is a small piece of equation as we provide many additional services.
We do require a refundable deposit for monthly and longer Private Office and Dedicated Desk plans.
There is free underground customer parking in our building. We advise to leave those spots for your clients and visitors.
We do offer monthly reserved parking on gated, secure section of underground parking for any monthly Coworking Membership (VIP Plan), Dedicated Desk and Private Office plans.
We don’t charge for a membership until you are ready to use it, generally when you are ready to join, come in or visit our member portal or use mobile application to get it going.
If you are subscribed to one of our Coworking Membership plans you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a dedicated desk or office.
Alternatively, you can switch to a Virtual Office plan during to continue receiving your emails and keep your setup like Website, Phone Numbers, etc…
Rental insurance is not a requirement but we do recommend it for members of Private Offices or Dedicated Desks.
Especially if you keep valuable hardware in your offices or desks.
We do have 25 Private Offices and in general you can always find a few available. We display what is available on our Booking page or Floor Plan. If the office you want is occupied, please call us to register yourself on waiting list.
Coworking office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.
Some Coworking plans and Private Office Plans offer 24/7 Access.
Most of our memberships are 24/7 access except Hybrid and Community Coworking plans.
During non public office hours, admin services will be limited and you will require key cards to unlock office doors and main building where you can get from reception.
There are many easy ways to book a meeting room:
You can absolutely bring clients in for a meeting, we do ask that you book a meeting room if you plan on meeting longer than 30 minutes.
You need to register your visitor on our portal or mobile application so we can notify you when they arrive and also know that he/she is your guest. This is a simple or impressive process for your visitors too.
Or they can do when they arrive on tablet kiosk in reception.
Sometimes these meetings can be hot and distract others around you if you are in common areas.
So we ask you do do these meetings in your Private Office if you have one OR if you don’t want to do it in there and if you are a Coworking Member, please book our “Small Meeting Room” for this. Small meeting room is very cheap compared to large one and you have many meeting dollars in your account that will expire each month. This way, we can keep everyone happy.
Please, do NOT!
These rooms designed for single persons to work and focus on what hey are doing. These pods are not sound proof. Any loud noise you will make in there will echo in half of our office. While this will remove your privacy, it will also interrupt all around that area and other single private booths.
Yes, we do have professional office printer on site. We offer credit for printing to some Coworking plans, Private Offices and Dedicated Desks.
Yes, we offer scanning to anyone in our offices. We have a very smart auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones.
This service is free to all members.
This service is already included in most Coworking plans and Private Offices for one company.
If you want to receive mails for additional companies or just want this service check our Virtual Office plans.
At this time we are not able to accommodate children. In instances of an emergency we are accommodating for short durations in the workplace when responsible parent is present at all times with them.
Our offices have many high tech stuff and not built thinking safety of children in young age.
If you would like to bring a guest with you to work in our space you will have to pay for a day pass for them on your member account.
This does not refer to your visitors or customers that may visit you during day.
The businesses that aren’t a good fit for West Quay Offices would be retail, massage, chiropractic, dentist etc. The type of businesses that have frequent heavy traffic in and out of the space.
Yes, we do with our fresh coffee maker!
You can pay conveniently by bank transfer, debit or credit card.
There are no hidden fees or additional expenses unless otherwise agreed upon. Such as printing, mailing services or additional meeting room hours above your membership allotment.
Basically all services you need to startup will be included in the plan you choose.
But we have many additional high tech and special services where you may like to add in the beginning or during time. You can view all of these on the plan you book or products page.
Yes, we do. You can book them additionally or choose a bundle that includes some hours each month. Check our meeting rooms in here.
We do not have traditional leases for our spaces, we have a membership agreement for use of the space.
Office space is a small piece of equation as we provide many additional services.
We do require a refundable deposit for monthly and longer Private Office and Dedicated Desk plans.
There is free underground customer parking in our building. We advise to leave those spots for your clients and visitors.
We do offer monthly reserved parking on gated, secure section of underground parking for any monthly Coworking Membership (VIP Plan), Dedicated Desk and Private Office plans.
We don’t charge for a membership until you are ready to use it, generally when you are ready to join, come in or visit our member portal or use mobile application to get it going.
If you are subscribed to one of our Coworking Membership plans you can put your membership on hold. If you have a Private Office or Dedicated Desk you cannot as we are not able to hold a dedicated desk or office.
Alternatively, you can switch to a Virtual Office plan during to continue receiving your emails and keep your setup like Website, Phone Numbers, etc…
Yes, you can share an office but we don’t split office cost. One person has to be the paying member and is responsible for the term agreement for the office, regardless if the person you are sharing with leaves.
You can also use one business address per office and mail forwarding. So we advise if other business requires to get a Virtual Office plan as well.
You can get many phone lines as you require.
Rental insurance is not a requirement but we do recommend it for members of Private Offices or Dedicated Desks.
Especially if you keep valuable hardware in your offices or desks.
We do have 25 Private Offices and in general you can always find a few available. We display what is available on our Booking page or Floor Plan. If the office you want is occupied, please call us to register yourself on waiting list.
Our office pricing is based on the square footage of the office, as well as the features of the office (ie. water view or interior view).
Coworking office hours in West Quay Offices is 9 AM – 5 PM, Monday to Friday except Statuary holidays.
Some Coworking plans and Private Office Plans offer 24/7 Access.
Most of our memberships are 24/7 access except Hybrid and Community Coworking plans.
During non public office hours, admin services will be limited and you will require key cards to unlock office doors and main building where you can get from reception.
There are many easy ways to book a meeting room:
You can absolutely have.
You need to register your visitor on our portal or mobile application so we can notify you when they arrive and also know that he/she is your guest. This is a simple or impressive process for your visitors too.
Or they can do when they arrive on tablet kiosk in reception.
Sometimes these meetings can be hot and distract others around you if you are in common areas.
So we ask you do do these meetings in your Private Office if you have one OR if you don’t want to do it in there and if you are a Coworking Member, please book our “Small Meeting Room” for this. Small meeting room is very cheap compared to large one and you have many meeting dollars in your account that will expire each month. This way, we can keep everyone happy.
Please, do NOT!
These rooms designed for single persons to work and focus on what hey are doing. These pods are not sound proof. Any loud noise you will make in there will echo in half of our office. While this will remove your privacy, it will also interrupt all around that area and other single private booths.
Yes, we do have professional office printer on site. We offer credit for printing to some Coworking plans, Private Offices and Dedicated Desks.
Yes, we offer scanning to anyone in our offices. We have a very smart auto document fee scanner that you can organize, email, copy to USB or Fax to Canada/US phones.
This service is free to all members.
This service is already included in most Coworking plans and Private Offices for one company.
If you want to receive mails for additional companies or just want this service check our Virtual Office plans.
At this time we are not able to accommodate children. In instances of an emergency we are accommodating for short durations in the workplace when responsible parent is present at all times with them.
Our offices have many high tech stuff and not built thinking safety of children in young age.
We always try to accommodate our members growth within our spaces, however if your team grows large enough that you can no longer fit in our space please discuss with management as we may be able to build a custom space for you.
The businesses that aren’t a good fit for West Quay Offices would be retail, massage, chiropractic, dentist etc. The type of businesses that have frequent heavy traffic in and out of the space.
No you must bring your own computer. We offer desks, shared tables or a range of private offices able to accommodate 1-6 people. Everyone gets to use the kitchen, shared lounge spaces. Wifi, coffee, tea and water are included and we have lockers where you can keep your stuff if you’re a member. Meeting rooms are available to book and meeting room credits are included in some packages.
Yes, we do with our fresh coffee maker!
You can pay conveniently by bank transfer, debit or credit card.
There is no commitment BUT for private offices we advise 12-month commitment as this will effect pricing in your favor. We display 12-month term monthly pricing on booking page while we also advertise Month-to-Month pricing on description.
Yes, if you have booked accommodation with us. The parcels must be within the scope of normal parcel post.
Yes, there are different models for different needs. From your own line to your own toll-free number, a lot is possible. We will be happy to advise you individually.
You can also check our VoIP services by visiting this link.
Suite 201
North Vancouver, BC
V7M 0E9