Quick Links
- This page is a quick reference guide to the Cisco IP telephone models 7945G and 7965G that are placed in private offices in West Quay Offices.
- You can download the quick reference guide here.
Place a Call
Lift handset and dial four-digit extension or
Dial the four-digit extension and then lift the handset.
To place a call to an outside number:
Lift the handset and dial 9, and then 1 and then the number with the area code.
Answer a Call
Lift the handset. or
Press the speaker button. or
If you’re using a headset, press the Headset button.
End a Call
Hang up. or
If you are using a headset, press the Headset or EndCall button.
Redial a Number
Lift the headset and press the Redial button. or
If you’re using speakerphone, press the Redial button.
Hold a Call
Press the Hold button.
To retrieve a held call, press Resume. or
To retrieve multiple calls, use the Navigation button to select the call, then press Resume. or
To retrieve a call on multiple lines, press the line button of the line you want to pick up.
Transfer a Call
Blind Transfer
- Press Trnsfr.
- Then dial the four-digit extension you want to transfer to.
Consultative Transfer
- Press Trnsfr.
- Dial the four-digit extension you want to transfer to.
- Wait for an answer and announce the caller.
- Press Trnsfr to transfer the call or press EndCall to hang up. Press Resume to reconnect to the first caller.
Place a Conference CallA conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
- During a call, press more and then Confrn to open a new line and put the first party on hold.
- Place a call to another number.
- When the call connects, press Confrn again to add a new party to the existing call with the first party.
To establish a Conference Call A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak. Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
To establish a Conference Call A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak. Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
- Press Confrn.
- Press the Line button of the call you want to add to the three-party conference.
To end a Conference Call A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak. Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
Ad Hoc Conference CallA conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
Start a Conference CallA conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak.
Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines.
- From a connected call, press Confrn. (You may need to press the more soft key to see Confrn.)
- Enter the participant’s phone number or four-digit extension.
- Wait for the call to connect.
- Press Confrn again to add the participant to your call.
- Repeat to add additional participants.
Remove Participants
- Highlight the participant’s name.
- Press Remove. You can remove participants only if you initiated the conference.
- Hang up or press EndCall to end your participation in a conference.
Call Forwarding
All
- Press CFwdAll.
- Dial the four-digit extension or number you want to forward to.
- Press the Accept soft key.
Voice Mail
- Press CFwdAll.
- Dial the voicemail number.
- Press EndCall.
Speed Dial
- Press CFwdAll.
- Press the Speed Dial button.
- Press EndCall.
Speed Dial
Program Speed Dial
- Get a dial tone.
- Press #.
- Press Speed-dial to start.
- Enter a four-digit extension or number to speed dial.
- Press Speed-dial to finish.
- Hang up.
Call From Speed-Dial
- Get a dial tone.
- Press Directories.
- Navigate to speed dial.
- Press select for the desired number.
Call From Local Directories
- Press Directories.
- Scroll to the directory or press 4 for Local Directories.
- Enter a name for the search.
- Press Search.
- Scroll to the number and press Dial.
Call History
View Call History
- Press Directories.
- Scroll to the history list.
- Press 1 for Missed Calls.
- Press 2 for received Calls.
- Press 3 for placed Calls.
Call from Call History
- Press Directories.
- Navigate to the number.
- Press Select.
- Press Dial.
Clear Call History
- Press Clear. Clears all history.
List of Soft Keys
Soft Key | Description |
---|---|
<< or >> | Accepts the current edits. For instance, adding an entry to your personal directory. |
Accept | Consult your administrator on the use of this soft key. |
Acct | Adds an entry to the personal directory. |
Add | Redirects the call without allowing you to speak to the transfer recipient (known as a blind transfer). |
Alpha | Notifies callers that the called line is free. |
Answer | Answers an incoming call. |
BlndXfr | Redirects the call without allowing you to speak to the transfer recipient (known as a blind transfer). |
Callback | Forwards all calls. |
Cancel | Cancels the last selection. |
CFwdALL | Forwards all calls. |
Clear | Clears directory history. |
Confrn | Connects callers to a Conference Call A conference call is a telephone call in which one person talks to several people at the same time. The conference call may be designed to allow the called party to participate during the call or set up so that the called party merely listens to the call and cannot speak. Conference calls can be designed so that the calling party calls the other participants and adds them to the call; however, participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge,” which is a specialized type of equipment that links telephone lines. |
DelAll | Deletes all entries in the personal directory. |
Delete | Dials the displayed number. |
Dial | Provides access to phone directories. |
Enables and disables the Do Not Disturb feature. | Selects a number and activates the cursor for editing. |
DND | Enables and disables the Do Not Disturb feature. |
Down | Selects a number and activates the cursor for editing. |
Edit | Ends the current call. |
EditDial | Selects a number and activates the cursor for editing. |
EndCall | Ends the current call. |
Exit | Places an active call on hold. Resumes a held call. |
Flash | Provides hookflash functionality for three-way calling and call waiting services provided by the PSTN or Centrex service. |
GPickUp | Selectively picks up calls to a phone number that is a Member A member is someone that has an active monthly membership contract. To become a member of West Quay Offices, a person or organization needs to sign up for one of the four most common membership options; coworking membership , private offices, hybrid team membership or virtual office. No matter the selected membership subscription plan, a resident will be able to enjoy all West Quay Officeas perks including community and networking opportunities and have access to additional services and amenities like printing, meeting rooms, parking, whatever. |
Enables the user to switch from the handset to the speaker to listen to a call hands-free. | Places an active call on hold. Resumes a held call. |
Login | Provides PIN Personal Identification Number (PIN) is a set of personal numbers used to prove positive identification. |
Message | Dials the local voicemail system. |
Monitor | Toggles muting on and off. |
Monoff | Enables the user to switch from the speaker to the handset and continue talking on the call. |
more | Scrolls through additional soft key options (for example, use the more soft key to locate the Number soft key). |
Mute | Toggles muting on and off. |
NewCall | Confirms the selection. |
Number | Toggles character input mode from alphanumeric to numeric. |
Ok | Confirms the selection. |
Park | Selectively picks up calls to another extension. |
PickUp | Selectively picks up calls to another extension. |
Play | Plays the ring sound sample. |
Redial | Reorder the entries in the Personal Directory. |
Reorder | Reorder the entries in the Personal Directory. |
Restore | Consult your system administrator on the use of this soft key. |
Resume | Returns to an active call. |
Save | Saves the last change. |
Search | Initiates a search in the local directory. |
Select | Selects the highlighted option. |
Settings | Provides access to phone settings such as display contrast, ring volume, and ring type. |
Trnsfer | Transfers the selected calls to an alternate number. |
Up | Increases the LCD screen contrast. |
URL | Enter alphanumeric characters for call forwarding. |