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Why do you need a toll-free phone number?

Updated on January 3, 2024

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Toll-free numbers can be an indispensable asset to your business.

Benefits of Having Toll-Free Numbers:

1. Improve customer satisfaction with toll-free numbers

With a toll-free number, you can improve your customer service and satisfaction simply by being available to take their call.  A toll-free number makes it easier for your customers to reach you and get their questions answered. They’ll be able to call you any day, at any time, and it won’t cost them a thing. The easier you make it for your customers to reach you, the more likely they are to remain customers.

2. Credibility

Toll-free numbers aren’t just for big corporations; they are great for companies of all sizes, especially those just starting a business. Having a toll-free number gives your business credibility and enhances your company’s image.  You could be working out of your basement, and no one would know.

3. Portability

With a toll-free number, location doesn’t matter.  Relocating your business? Your customers won’t even know! You can still be reached by your toll-free number regardless of where you are located, simply by forwarding your calls to your cell phone or any other phone, for that matter! Did you also know that once you purchase a toll-free number, it’s yours? Even if you change providers, you can take your number with you.

4. Marketing Tool

Did you know toll-free phone numbers can help you better track your marketing efforts?

Think about it. You have a website, a print ad, or maybe even a billboard in downtown Vancouver. When someone picks up the phone and calls you, how do you know where they came from?

A toll-free number allows you to create extensions, which can then be associated with a particular campaign. One number for print, one for the website, etc. Your toll-free number can act as a marketing tool and, as a result, increase your call volume, sales, and ROI.

We offer great rates on Canadian toll-free numbers and services. Check out our VoIP plans or Contact Us to tailor a solution for you.

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