The first day at a coworking space can feel a bit like the first day of school. Will people be kind to one another? Where will you eat lunch? Can I sit in there?
And while West Quay Offices coworking spaces are designed to be comfortable spots that foster creativity and collaboration, they can still be a bit intimidating if you haven’t been to one before.
But even if you’re calm, it’s still beneficial to know what to expect when you arrive. This guide will answer all of your most pressing coworking questions so you’re confident and prepared for your first day.
Where do I go when I arrive? #
When you first arrive, you’ll need to check in with the community manager at the front desk. You will notice many other members walking by. They’re members.
Let the community manager know how you booked, whether through an app or over the phone. Do you need to purchase an all-day pass? They’ll arrange that for you.
If you want to self-check-in, we also have a kiosk across from reception, and you can do it yourself.
Could you please explain what a community manager is? #
The community manager serves as your primary contact for any questions, comments, concerns, and general information.
They’ll give you assistance to connect to Wi-Fi, organize bookings for members, provide lunch recommendations, point you in the direction of the bathroom if you need it, and even offer chocolate. Community managers are basically your all-knowing coworking-space guides and helpers when you need them. You can learn more about our team by visiting this link.
How do I know where to sit? #
It’ll be pretty clear where it’s okay to sit and where it isn’t, but we’ve got you covered just in case.
Lounge Area and Hot Desks #
You can sit anywhere you like. Find an open seat, set up your laptop, and get to work! Keep in mind that if you leave for lunch, you may need to find a different hot desk upon return. There’s no reservation, seat savings, or claiming a favourite desk as your own. It is for any member or non-member who arrived with a day pass.
Dedicated Desks and Private Booths #
You may have a dedicated desk if you rented one for a day or are a member. Such an arrangement is similar to having a designated cubicle or workspace at an office. You can leave for lunch, and it’ll be waiting for you when you return. Ask about locks for drawers and filing cabinets.
Private Offices #
Are you considering entering an open private office for a brief phone conversation? Don’t do it unless you’ve paid for it. Specific memberships reserve offices, but all members can use designated spots for privacy, such as phone booths.
Meeting Rooms #
These rooms are great for meetings, collaboration, interviews, and more, but you’ll need to pay an additional fee to use them. You might be able to book meeting rooms online or ask the community manager for rates and booking information at the front desk. There are also booking tablets in front of each room where you can get information and book directly.
Is the coffee free? What about the snacks? #
Yes! We provide free coffee, water (even sparkling), and cold juices for your drinking pleasure. We also serve cereal in the morning, and if you’re lucky, we also offer hot dog days.
Beverages & Snacks at Honesty Bar #
You can purchase additional drinks and snacks in our Honesty Bar. The easiest way is to scan the QR code displayed, select the item(s) you want from the menu, and pay with your phone. You can learn detailed instructions by reading this article if you need them.
What is a phone booth, and what’s the etiquette? #
When you need a private spot for a quick phone call or video meeting, head to the nearest open phone booth. We have two phone booths available; they all have seating, soundproofing, and changeable lights. Since phone booth availability is limited, general etiquette is to keep it to a maximum of 30 minutes. Still, don’t shout or be loud in these booths.
Can I hang out in the common area? #
You certainly can. Common areas are just open spaces where you’re welcome to hang out and get a change of scenery. Take advantage of the communal tables and chat with those around you. You just might make a new connection!
Can I use the printer? #
Do you need to print a resume or a report? Please consult the community manager regarding the rates. Most of the membership comes with printing credits already.
Where do I eat lunch? #
We have a kitchen and dining area where you can heat meals and eat lunch. Ask the community manager if you need assistance.
You can always go out to eat lunch and return afterward. We have many lovely restaurants around us. This is particularly true in the vicinity of Lonsdale Quay.
Should I keep to myself or talk to others? #
That is totally up to you. Keep in mind that coworking spaces attract innovative entrepreneurs, creatives, freelancers, and all-around cool people you might never have met otherwise.
So, feel free to strike up a conversation at the coffee machine or ask what someone is working on in the common area. You might find a new customer, learn about a wonderful app that’ll make your life easier, or make a lifelong friend. Exercise common sense. If a person is using their headphones and looks too focused on their laptop, do not disturb them.
How NOT to be that guy (or that girl) #
When in doubt, leave the shoes on, use headphones when listening to music, clean up after yourself, don’t hog the phone booths, don’t talk loudly in the lounge area, and always use your inner voice.
Following these basic rules will ensure you’re a courteous coworker who everyone is pleased to share a space with, whether you’re a newbie or a regular.
We have an extended article about etiquette rules & best practices for safe working in West Quay Offices. Please read it when possible; we covered everything there, and it has our house rules.
